Shipping policy

Production time

All items are made to order. Production takes 5 to 7 business days before the parcel is handed to a carrier. This is in addition to transit time.

Shipping time and cost

Standard shipping within the United States is calculated at checkout based on the items in your order, and orders of $100 or more ship free. It typically takes 3 to 5 business days after production.

Total delivery estimate

Plan on 8 to 12 business days from order to doorstep within the United States. For a fixed date such as a wedding, order at least three weeks ahead.

Tracking

A tracking number is emailed when the parcel is collected. Orders placed but not yet shipped are still in production.

Addresses

You are responsible for the accuracy of the shipping address. We cannot redirect a parcel once it has shipped, and reshipment after a failed delivery caused by an incorrect address may incur a further charge.

Shipping directly to a gift recipient

Enter the recipient's address as the shipping address. No pricing information is included in the parcel.

Service area

We currently ship within the United States.

Who carries your parcel

Parcels ship with USPS, UPS or FedEx, depending on which of our production partners makes your item. Your tracking email names the carrier and links to their tracking page.

If your parcel goes missing

If tracking shows a parcel as lost in transit, email us and we will remake it and ship it again at no cost to you. You do not need to send anything back.